Refund Policy

Return and exchange eligibility

Qualifying new goods may be returned for either a defect or a non-defective reason, and exchanges are accepted. Contact us within 30 days of delivery. A non-defective item must remain unused and in original condition; a changed preference or wrong selection can qualify. Damaged, faulty, incorrect, missing-part or materially inaccurate goods may also be reviewed.

How to start

Send edoguzaxeyug70@gmail.com the order number, checkout email, reason and desired resolution. Keep packaging and parts, and attach clear photos or video for a product problem. Do not post a return until it is approved and you receive the correct destination and instructions; the General correspondence address may not be the return address.

Included label and payment return

A free prepaid label for an eligible mailed return comes inside the original package. After approval, use that label and ask for help if it is missing or lost. We do not charge a restocking fee. Exchange fulfillment depends on review and available stock. Within 10 days of approval, we process or initiate the refund through the original payment method; posting by the bank or issuer may follow later. Mandatory consumer rights continue to apply.